Customer Service Representative - State Farm Agent Team Member

Jenny Renner-Alatorre - State Farm Agent; Independence (OR); On-site; USD 45,000 - 50,000; Full time

Job summary

Join a growing agency as a Customer Service Representative and play a key role in creating exceptional client experiences. This dynamic position offers the chance to resolve customer inquiries and collaborate with a dedicated team. If you are customer-focused, empathetic, and ready to take on challenges, this opportunity allows you to enhance your career while making a real impact in the community. The agency values hard work, excellence, and personal achievement, providing a fun and rewarding environment for driven individuals.

Qualifications

• Dedicated to customer service and able to relate to customers effectively.
• Excellent communication skills to assist customers and coordinate with team members.

Responsibilities

• Establish and maintain customer relationships, providing prompt and accurate service.
• Educate customers about insurance options using a needs-based review process.

Skills

Customer Service

Communication Skills

Problem Solving

Job description

As a Customer Service Representative - State Farm Agent Team Member with Jenny Renner-Alatorre - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS :

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Compensation : $45,000.00 - $50,000.00 per year

Are You Driven & Ambitious?

We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Jenny Renner-Alatorre - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Jenny Renner-Alatorre - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Independence, OR.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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