Customer Service Representative - State Farm Agent Team Member

State Farm; Hilo (HI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Job summary

Iriskuwaye in Hilo, Hawaii is looking for a Customer Service Representative who will create exceptional customer experiences for our insurance agency. Responsibilities include answering inquiries, assisting with policy changes, and processing claims.

The ideal candidate will have strong communication skills, be detail-oriented, and multitask effectively. We offer opportunities for internal growth for driven candidates.

Qualifications

• Strong communication and interpersonal skills essential for customer interaction.
• Attention to detail and ability to handle multiple tasks simultaneously.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Bonus based on performance
• Health insurance
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative with Iris Kuwaye State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.