Customer Service Representative - State Farm Agent Team Member

Jason Spronk - State Farm Agent; Henderson (NV); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Paid time off

Training & development

Job summary

Jason Spronk - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support the growth of a local insurance business in Henderson, NV. You will handle inquiries, maintain records, and coordinate with team members to address customer needs and policy questions.

The role emphasizes strong communication, attention to detail, and a commitment to serving customers. Current P&C license is required, Life/Health license encouraged, and a customer-focused

Qualifications

• Current Property & Casualty license required.
• Life and Health license to be obtained if you don't already have it.
• Dedicated to customer service with strong communication skills.
• Ability to multitask and maintain accurate records.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests (including Property & Casualty policy service questions).
• Maintain accurate records of customer interactions and policy information.
• Coordinate with other agent team members to resolve customer needs efficiently.
• Support ongoing policy service and administrative tasks while ensuring compliance with company standards.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Interpersonal skills

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jason Spronk, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests (including Property & Casualty policy service questions).
• Maintain accurate records of customer interactions and policy information.
• Coordinate with other agent team members to resolve customer needs efficiently.
• Support ongoing policy service and administrative tasks while ensuring compliance with company standards.

QUALIFICATIONS:

• Current Property & C insurance license required.
• Life and Health insurance license to be obtained if you don't already have it.
• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

SCHEDULE:

• Monday - Friday, 9:00am - 5:00pm