Customer Service Representative - State Farm Agent Team Member

Brad Carlisle - State Farm Agent; Millington (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k)

Competitive salary

Job summary

Brad Carlisle - State Farm agent is seeking a Customer Service Representative to deliver exceptional service and support to clients seeking insurance and financial services. You will engage with community members, handle inquiries, and maintain accurate customer records.

This role emphasizes communication, detail orientation, and a customer-first mindset within a State Farm independent contractor agency that values growth and service excellence.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Multitasking

Job description

Benefits:

• Paid time off
• Training & development
• 401(k)
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Brad Carlisle - State Farm agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.