Customer Service Representative - State Farm Agent Team Member

Manizha Parand - State Farm Agent; Hauppauge (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus

Salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Dental insurance

Vision insurance

Job summary

Manizha Parand - State Farm Agent is seeking a Customer Service Representative to join our team. You will deliver exceptional service by answering inquiries, processing policy changes, and guiding customers through claims, while maintaining accurate records.

We value detail-oriented, empathetic candidates with strong communication skills and a drive for growth within our agency. This role offers friendly teamwork and opportunities for advancement in a supportive environment.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Manizha Parand - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.