Customer Relations Representative - State Farm Agent Team Member

Manizha Parand - State Farm Agent; Hauppauge (NY); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Dental insurance

Vision insurance

Opportunity for advancement

Job summary

Manizha Parand - State Farm Agent is seeking a Customer Relations Representative to help provide exceptional customer experiences and support the growth of the agency in Hauppauge, NY. You will handle inquiries, update records, and contribute to customer retention efforts while working with a collaborative team.

The role emphasizes strong communication, empathy, and problem-solving abilities, with opportunities for advancement for driven individuals in a fast-paced insurance environment.

Qualifications

• Excellent communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Calm under pressure

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Manizha Parand - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.