Customer Service Representative - State Farm Agent Team Member

Barcley Steib - State Farm Agent; Harahan (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Barcley Steib - State Farm Agent in Harahan, LA is seeking a Customer Service Representative to deliver exceptional service, handle policy inquiries, and assist with policy changes. You will support the agency team and help residents with their insurance needs.

This role emphasizes accuracy, empathy, and a customer-first approach, with chances for advancement as the agency grows. Strong communication and multitasking are valued, and prior customer service experience is preferred.

Qualifications

• Experience in customer service preferred.
• Attention to detail and ability to multitask.
• Strong communication and interpersonal skills.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Barcley Steib - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.