Customer Service Representative - State Farm Agent Team Member

Emaly Medina - State Farm Agent; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Emaly Medina - State Farm Agent seeks a Customer Service Representative Team Member to deliver exceptional service and support the growth of the agency. Your attention to detail, customer service skills, and desire to help people will contribute to a friendly, fast-paced environment focused on helping community members with their insurance needs.

We value motivated, customer-focused individuals and anticipate growth opportunities for driven candidates who combine empathy with a proactive sales

Qualifications

• Experience in customer service or support roles.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitasking

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Emaly Medina - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.