Customer Service Representative - State Farm Agent Team Member

Patrick Zeunik - State Farm Agent; Lincolnwood (IL); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Descrizione del lavoro

Patrick Zeunik - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support within a growing insurance agency.

You will handle inquiries, explain policy options, and coordinate with the team to anticipate community needs and ensure high satisfaction. Growth opportunities exist for driven, sales-minded candidates.

Competenze

• Clear communication and strong interpersonal abilities.
• Attention to detail and ability to multitask in a fast-paced environment.
• Prior customer service experience preferred and beneficial.

Mansioni

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conoscenze

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Descrizione del lavoro

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Patrick Zeunik - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.