Customer Service Representative - State Farm Agent Team Member

Kevin Burgman - State Farm Agent; Hamilton (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Free food & snacks

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

Job summary

Kevin Burgman - State Farm Agent in Hamilton, NJ is looking for a Customer Service Representative to deliver exceptional customer experiences. You will assist with inquiries, process claims, and maintain records, ensuring satisfaction among community members.

This role is perfect for detail-oriented candidates with a drive for customer-focused service and internal growth. Join us to enhance your skills in a supportive environment!

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance

Role Description:

As a Customer Service Representative with the Kevin Burgman Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.