Customer Service Representative - State Farm Agent Team Member

Kevin Beach - State Farm Agent; San Diego (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Hiring bonus

Advancement opportunities

Paid time off

401(k)

Performance bonus

Flexible schedule

Training & development

Competitive salary

Job summary

Kevin Beach - State Farm Agent is looking for a Customer Service Representative to deliver outstanding service at our local insurance office. You will respond to inquiries, assist with policy changes, and work with the team to meet community needs.

This role rewards attention to detail, empathy, and the ability to multitask. We offer growth opportunities and a focus on training and development to advance your career in insurance services.

Qualifications

• Clear communication with customers and teammates.
• Ability to multitask and stay detail-oriented.
• Experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Customer service

Job description

Benefits

• Hiring bonus
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• Flexible schedule
• Training & development
• Competitive salary

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Kevin Beach - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.