Customer Service Representative - State Farm Agent Team Member

Peggy Bates - State Farm Agent; Santa Ana (CA); Presencial; USD 36 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Opportunity for advancement

Training & development

Bonus based on performance

Competitive salary

Paid time off

Resumo da oferta

Peggy Bates - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to clients seeking insurance and financial services. You will resolve inquiries, coordinate with team members, and anticipate community needs to support growth.

You will build relationships, manage documentation, and provide a friendly, reliable experience for customers while promoting the agency's offerings and services.

Qualificações

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilidades

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Conhecimentos

Customer service

Communication

Interpersonal skills

Multitasking

Descrição da oferta de emprego

Benefits:

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Competitive salary
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Peggy Bates - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.