Customer Service Representative

LanceSoft, Inc.; Columbia (SC); Remote; USD 30,000 - 45,000; Part time

Job summary

A prominent company in South Carolina is seeking a Talent Acquisition Specialist to enhance customer engagement. The role involves communicating with customers through various channels, addressing inquiries, and collaborating with internal teams to ensure customer satisfaction. The ideal candidate will possess excellent communication skills, multitasking abilities, and a proactive approach to problem-solving.

Qualifications

• 1 - 3 years of relevant work experience required.
• Excellent phone etiquette and communication skills necessary.
• Ability to multi-task and prioritize tasks effectively.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to product queries.
• Work with internal departments to meet customer needs.
• Data entry in various platforms.

Skills

Phone Etiquette

Verbal Communication

Written Communication

Interpersonal Skills

Multi-tasking

Organizational Skills

Prioritization

Job description

4 days ago Be among the first 25 applicants

Direct message the job poster from LanceSoft, Inc.

Experienced Non-IT | Engineering | BFSI | Manufacturing | Talent Acquisition Specialist

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Qualifications

• At least 1 - 3 years' of relevant work experience.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Preferred:

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

• Industries

  IT Services and IT Consulting

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