Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Glen Burnie (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

State Farm Agent in Glen Burnie, MD is seeking an outgoing, career-oriented professional to join their team. You will build and develop customer relationships to promote State Farm products including auto, home, and life insurance.

The ideal candidate is bilingual in Spanish, self-motivated, and possesses strong organizational skills. Responsibilities include providing excellent customer service and following up on inquiries.

Qualifications

• Bilingual – Spanish required.
• Ability to learn computer functions.
• Experience in a variety of computer applications, particularly Windows.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Respond to inquiries regarding insurance availability, eligibility, and coverages.

Skills

Customer relationship building

Bilingual – Spanish

Organizational skills

Self-motivated

Teamwork

Multi-tasking

Job description

Position Overview

Bilingual – Spanish required. State Farm Insurance Agent located in Glen Burnie, MD is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Compensation

• Salary plus commission/bonus

Requirements

• People-oriented


• Organizational skills


• Self-motivated


• Able to learn computer functions


• Experience in a variety of computer applications, particularly Windows


• Pride in getting work done accurately and timely


• Ability to work in a team environment


• Ability to multi-task


• Bilingual – Spanish required