Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Buda (TX); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

An insurance agency in Buda, Texas is seeking a Customer Service Representative. This role involves providing exceptional customer experiences, answering inquiries, and assisting with policy updates. The candidate should have strong communication skills and attention to detail. The position offers a flexible schedule and opportunities for advancement. Compensation is set at $20.00 per hour, along with performance bonuses and training development.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented individuals who can multitask will excel.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Hank Gerdes – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Benefits

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $20.00 per hour

Services Offered

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.