Customer Service Representative - State Farm Agent Team Member

Laurie Leon - State Farm Agent; Frisco (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Laurie Leon - State Farm Agent in Frisco, Texas, is looking for a Customer Service Representative - State Farm Agent Team Member who excels in creating exceptional customer experiences. This role emphasizes detail-oriented customer service, aids in resolving inquiries, and encourages internal growth for motivated candidates.

If you are passionate about helping customers and are a strong communicator, we invite you to join our team where you can grow your career!

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Assist customers with claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual (Spanish Preferred)

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Laurie Leon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Assist customers with claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual (Spanish Preferred)