Customer Service Representative - State Farm Agent Team Member

Lauren Barrett - State Farm Agent; Palos Hills (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Job summary

Lauren Barrett - State Farm Agent in Palos Hills, Illinois, is seeking a Customer Service Representative. You will provide exceptional customer experiences and support agency growth by assisting clients with policy inquiries and processing claims.

If you have strong communication skills and a customer-focused approach, we encourage you to apply. The role promises opportunities for career advancement for motivated individuals.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Benefits:

• Bonus based on performance
• Paid time off
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Lauren Barrett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.