Customer Service Representative - State Farm Agent Team Member

Miriam Rodriguez - State Farm Agent; Fort Worth (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading insurance agency is seeking a Customer Service Representative to provide exceptional support and build customer relationships. This role will involve educating clients on insurance products while contributing to business growth, ideal for those dedicated to customer service and sales. Opportunities for advancements and growth are available.

Benefits

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Qualifications

• Able to obtain Property and Casualty License.
• Able to obtain Life / Health License.
• Interested in marketing products based on customer needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate and friendly customer service.
• Educate customers about insurance options through a needs-based review process.

Skills

Customer service dedication

Sales experience

Job description

Our Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Rep with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES :

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS :

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

Able to obtain Property and Casualty License

• Able to obtain a Life / Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

BENEFITS :

• Salary plus commission / bonus
• Paid time off (vacation and personal / sick days)
• Growth potential / Opportunity for advancement within my office

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