Customer Service Representative - State Farm Agent Team Member

Camaran Simpson - State Farm Agent; Metropolis (IL); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

License paid

Simple IRA

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Descripción de la vacante

Camaran Simpson - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support policyholders in their community. You will respond to inquiries, explain policy details, process changes, and coordinate with the team to ensure accuracy and timely follow-up.

This role emphasizes customer focus, empathy, and multitasking within a busy agent office. Internal growth opportunities are anticipated for driven candidates who perform with integrity and care.

Formación

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conocimientos

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Descripción del empleo

Benefits:

• License Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Camaran Simpson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.