Customer Service Representative - State Farm Agent Team Member

Rodolfo Perez - State Farm Agent; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring Bonus

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Rodolfo Perez - State Farm Agent in Arlington, TX is seeking a Customer Service Representative to deliver exceptional service and support to clients seeking insurance solutions. You will resolve inquiries, coordinate with other agency team members, and help customers understand policy details.

The role offers growth opportunities for driven individuals with a customer-focused mindset while contributing to a community-focused agency and maintaining accurate client records.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with strong multitasking abilities.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Rodolfo Perez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.