Customer Service Representative - State Farm Agent Team Member

Leonardo Hurtado - State Farm Agent; Boynton Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Bonus (performance)

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Leonardo Hurtado - State Farm Agent in Boynton Beach, FL seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and support community members with insurance needs. You will engage with customers, maintain composure, and help protect their interests.

You will coordinate with the agency team to assist with policy changes, process claims, and ensure accurate record-keeping while seeking growth opportunities within the office.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Leonardo Hurtado - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.