Customer Service Representative - State Farm Agent Team Member

Gretaritchie; Fort Wayne (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to join their team and create exceptional client experiences. This role is pivotal in supporting the growth of a successful insurance agency. You will engage with customers, resolve inquiries, and collaborate with team members to anticipate community needs. If you have a passion for helping others and are driven to succeed, this opportunity offers a pathway for internal advancement and professional development. Join a dynamic team where your contributions will directly impact the agency's success and your career growth.

Benefits

Commissions and Bonuses available

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Strong communication and interpersonal skills are essential.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and processing payments.
• Process insurance claims and maintain accurate records.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking

Customer Service Experience

Education

Property & Casualty License

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Omaha, NE

Benefits

• Commissions and Bonuses available
• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative with Greta Ritchie State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes, updates, and processing payments.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property & Casualty License will be REQUIRED to start.

Compensation $35,000.00 - $45,000.00 per year