Customer Service Representative - State Farm Agent Team Member

Michele Losapio - State Farm Agent; Fort Myers (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Michele Losapio - State Farm Agent in Fort Myers is seeking a Customer Service Representative to join their team. The role focuses on providing exceptional customer experiences by managing inquiries, assisting with policy changes, and processing claims. Candidates should be customer-focused and eager to help.

The ideal applicant will possess strong communication skills and experience in customer service. Internal growth opportunities are available for motivated individuals. Join us to make a difference in our customers' lives!

Qualifications

• Strong communication and interpersonal skills for customer interactions.
• Attention to detail and ability to multitask effectively.
• Customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Apertura Futura: Customer Service Representative - State Farm Agent Team Member

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Michele Losapio - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Fort Myers, FL and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.