Customer Service Representative - State Farm Agent Team Member

Andrew Poston - State Farm Agent; Fenton (MO); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Group Life Insurance

401K

Salary + Commission

Profit Sharing

Paid Time Off

Flexible Hours

Growth Opportunities

Job summary

Andrew Poston - State Farm Agent in Arnold, MO is seeking a Customer Service Representative to build relationships and deliver friendly, accurate service. You will respond to inquiries about insurance options, coverages, and billing, and guide customers through policy changes and transfers.

This role offers competitive compensation with salary plus commission/bonus, benefits, paid time off, flexible hours, and growth potential within the agency.

Qualifications

• Excellent communication skills including written, verbal, and listening.
• People-oriented with strong interpersonal abilities.
• Organizational skills and attention to detail.
• Self-motivated with proactive problem-solving and customer focus.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on availability, coverages, policy changes, transfers, and billing.
• Educate customers about insurance options using a needs-based review process.

Skills

Communication

Customer service

Teamwork

Organizational skills

Self-motivated

Detail oriented

Proactive problem solving

Customer relations

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• 401K
• Salary plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solvingDedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $40,000.00 - $65,000.00 per year

Ready to Launch Your Career?

Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Andrew Poston - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Andrew Poston - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Arnold, MO & Manchester, MO.
• I have been a State Farm agent since 2012.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• I am a second generation State Farm agent.
• I am a proud graduate of William Jewell College.
• We currently have 12 team members at our agency.
• We have 50 years of combined insurance experience in our office.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Silver Scroll, Bronze Tablet, and New Agent Program Qualifier

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none