Customer Service Representative - State Farm Agent Team Member

Adrian Sims - State Farm Agent; Fayetteville (GA); On-site; USD 34,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Job summary

Adrian Sims - State Farm Agent in Fayetteville, GA is seeking a Customer Service Representative to enhance client experiences and support agency growth. Responsibilities include answering inquiries, assisting with policy updates, and processing claims.

Ideal candidates should possess strong communication skills, be detail-oriented, and ideally have previous customer service experience. The position provides opportunities for growth and is part of a passionate team dedicated to community service.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Education

Able to obtain Property & Casualty & Life and Health License

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Fayetteville - GA

• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Adrian Sims - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Able to obtain Property & Casualty & Life and Health License

Compensation: $34,000.00 - $60,000.00 per year

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Adrian Sims - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.