Customer Service Representative - State Farm Agent Team Member

Jeremy Anderson - State Farm Agent; Evergreen (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Jeremy Anderson - State Farm Agent in Evergreen is looking for a Customer Service Representative to foster exceptional client experiences and support our agency's growth. This role demands strong customer service skills and attention to detail while assisting clients with inquiries and policy updates.

The ideal candidate will thrive in a team environment that encourages internal growth and is equipped to handle policy processing and claims effectively. Competitive salary and performance-based bonuses are offered to motivated applicants.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to handle multiple tasks.
• Prior experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

Role Description:

As a Customer Service Representative at State Farm in Evergreen, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.