Customer Service Representative - State Farm Agent Team Member

Tony Demichele - State Farm Agent; Erie (Erie County); Vor Ort; USD 34.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Paid time off

Signing bonus

Advancement opportunities

Zusammenfassung

Tony DeMichele State Farm Agency is seeking a customer service professional to deliver exceptional experiences, address inquiries, and support community members. The role emphasizes attention to detail, service mindset, and collaboration with the agency team to drive growth.

You will handle policy information, changes, and claims while maintaining accurate records and contributing to ongoing customer satisfaction.

Qualifikationen

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication

Interpersonal skills

Customer service experience

Jobbeschreibung

Benefits

• Competitive salary
• Paid time off
• Signing bonus
• Opportunity for advancement

Role Description

As a customer service with Tony DeMichele State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.