Customer Service Representative - State Farm Agent Team Member

Tony Demichele - State Farm Agent; Grove City (Mercer County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Bonus based on performance

Paid time off

Signing bonus

Training & development

Job summary

Tony Demichele - State Farm Agent is seeking a customer service representative to deliver exceptional experiences and support policyholders in Grove City. You will handle inquiries, policy changes, claims processing, and maintain records to ensure accurate interactions.

This role offers growth opportunities for driven, sales-minded individuals with a customer-first mindset in a community-focused agency environment.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• Competitive salary
• Bonus based on performance
• Paid time off
• Signing bonus
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Tony Demichele - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.