Customer Service Representative - State Farm Agent Team Member

Tim Curry - State Farm Agent; Elmhurst (IL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Tim Curry - State Farm Agent is seeking a Customer Service Representative focused on delivering exceptional service to our community. The role emphasizes answering inquiries, guiding customers through policy updates, and coordinating with team members to resolve needs.

We value empathetic, customer-focused individuals who can grow with the agency. Opportunities for advancement and a supportive training environment are highlighted in our posting.

Qualifications

• Customer-focused service mindset and effective communication with clients.
• Ability to handle multiple tasks accurately and efficiently.
• Previous customer service experience is preferred but not required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Detail orientation

Job description

Benefits:

• 401(k)


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Tim Curry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.