Customer Service Representative - State Farm Agent Team Member

Mitchael Weg - State Farm Agent; Eden Prairie (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mitchael Weg - State Farm Agent in Eden Prairie, Minnesota is seeking a Customer Service Representative to deliver exceptional customer service. You will engage with customers, resolve inquiries, and support agency team members in achieving customer satisfaction.

This role requires a detail-oriented individual with strong communication skills and the ability to manage multiple tasks. Internal growth opportunities are available for motivated candidates aiming for advancement. Join us in making a difference in our community.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to handle multiple tasks efficiently.
• Preferred previous customer service experience.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Mitchael Weg - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.