Customer Service Representative - State Farm Agent Team Member

Jason Gallagher - State Farm Agent; Morgantown (WV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Jason Gallagher State Farm Agent is seeking an account manager to deliver exceptional customer experiences and support the growth of the agency in Morgantown, WV.

You will handle inquiries, assist with policy changes, and coordinate with the team to meet community needs while maintaining accurate records.

This role offers training, development, and a path for internal growth for motivated, sales-minded candidates.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.
• Must obtain Property & Casualty license.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

ROLE DESCRIPTION:

As an account manager with Jason Gallagher State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be able to get Property & Casualty License