Customer Service Representative - State Farm Agent Team Member

Nese Sahin - State Farm Insurance Agent; Denver (CO); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Group life insurance

Health insurance stipend

Supplemental health

Disability insurance

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Donation matching

Bilingual Spanish candidates preferred

Job summary

Nese Sahin - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences, handle inquiries, and coordinate with agency staff in Denver. You will educate clients on insurance options, process policy changes, and pursue new business leads in a friendly, detail‑oriented environment.

The role emphasizes bilingual Spanish skills, strong communication, and the potential for internal advancement within a supportive team, with a competitive salary and benefits

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Comfortable with engaging in sales conversations.
• Goal-oriented and motivated by achieving measurable results.
• Proactive in problem solving.
• Bilingual Spanish highly preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Generate leads and actively pursue new business opportunities.
• Educate clients about insurance products and recommend appropriate coverage options.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Sales conversations

Bilingual Spanish

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Nese Sahin - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits

• Group life insurance benefits
• Health insurance stipend
• Supplemental health
• Disability insurance
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Donation matching
• Seeking Bilingual Spanish Candidates*

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Generate leads and actively pursue new business opportunities.
• Educate clients about insurance products and recommend appropriate coverage options.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Comfortable with engaging in sales conversations.
• Goal-oriented and motivated by achieving measurable results.
• Proactive in problem solving.
• Bilingual Spanish highly preferred.

Compensation $45,000.00 - $67,500.00 per year