Customer Service Representative - State Farm Agent Team Member

Erin Carnett - State Farm Insurance Agent; Albuquerque (NM); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

Erin Carnett - State Farm Agent in Albuquerque, NM seeks a Customer Service Representative to help provide exceptional service to clients. You will resolve inquiries, process policy changes, and coordinate with team members to support community needs.

This position offers growth opportunities, a flexible schedule, and the chance to advance within a trusted insurance agency.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.
• Experience in customer service preferred.
• Spanish bilingual ability is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Customer service experience

Bilingual Spanish

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Erin Carnett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsive recruiter

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Erin Carnett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation $55,000.00 - $65,000.00 per year