Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Delray Beach (FL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Job summary

A successful insurance agency in Delray Beach is seeking a Customer Service Representative. This role involves answering customer inquiries, assisting with policy changes, and requires excellent communication skills. The ideal candidate has a proactive mindset and attention to detail. Benefits include competitive salary, health insurance, and performance-based bonuses. Join a dynamic team where fun and career advancement thrive.

Qualifications

• Must be able to obtain property and casualty license.
• Strong focus on customer service and resolving inquiries.
• Ability to multi-task in a busy environment.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Identify customer needs and maintain accurate records.

Skills

Excellent communication skills

People-oriented

Able to learn computer functions

Outgoing and self-motivating

Proactive in problem solving

Detail oriented

Job description

Role Description

As a Customer Service Representative with the Marion Fazio Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. We are an award winning State Farm Agency that has been serving the Delray Beach area for over 25 years. We attribute our success to having a fun and energetic environment that is an enjoyable place to work. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members.

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Be able to answer phones, faxing, scanning and filing
• Identify customer needs
• Maintain accurate records of customer interactions.
• Must be able to obtain property and casualty license

Qualifications

• Excellent communication skills
• People-oriented
• Able to learn computer functions
• Outgoing and self-motivating
• Proactive in problem solving
• Detail oriented and the ability to multi-task

Compensation: $50,000.00 - $80,000.00 per year

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Marion Fazio - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Marion Fazio - State Farm Agent!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Health Insurance.
• Our office is located in DELRAY BEACH, FL.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.