Customer Service Representative - State Farm Agent Team Member

Jamie Morgan - State Farm Agent; Cypress (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Job summary

Jamie Morgan - State Farm Agent in Cypress, TX seeks a Customer Service Representative to join their team. You will educate customers about insurance options, develop leads, schedule appointments, and deliver a high-quality customer experience with a data-driven needs-based approach.

This role offers a base salary with commission, a fast-paced environment, and opportunities for growth in a community-focused office open Monday through Friday.

Qualifications

• Excellent communication skills, written and verbal.
• People-oriented with strong customer service focus.
• Organizational skills and attention to detail.
• Ability to learn and use computer applications, especially Windows.
• Dedicated to providing an outstanding customer experience.

Responsibilities

• Educate customers about insurance options using a needs-based approach.
• Develop leads, schedule appointments, identify customer needs, and market products.
• Maintain a strong work ethic and commitment to success every day.

Tools

Windows

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

• Bonus based on performance


• Paid time off

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Use a customer-focused, needs-based review process to educate customers about insurance options.


• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.


• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Interest in marketing products and services based on customer needs


• Excellent communication skills - written, verbal and listening


• People-oriented


• Organizational skills


• Detail oriented


• Dedicated to customer service


• Experience in a variety of computer applications, particularly Windows


• Pride in getting work done accurately and timely


• Achieve mutually agreed upon marketing goals


• Ability to effectively relate to a customer

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goal together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Jamie Morgan - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.


• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.


• Our office is located in Cypress, TX.


• Our office is open Monday - Friday 9 to 5.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position requires outbound calling including cold calls to potential customers. Can you do this? *

Will you work in a position with a base salary + commission compensation structure? *

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

What makes you unique? *

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none