Customer Relations Representative - State Farm Agent Team Member

Karla Grimes - State Farm Agent; Odessa (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/s

Growth potential/Advancement within my

Insurance products training

Job summary

Karla Grimes - State Farm Agent is seeking a Customer Relations Representative to join a local Odessa, TX team. The role focuses on building strong customer relationships, delivering prompt service, and educating clients about insurance options through a needs-based review process.

You will develop leads and market relevant products while maintaining a high standard of customer care. The position offers salary plus commission/bonus, paid time off, and opportunities for growth within the agency.

Qualifications

• Excellent interpersonal skills and strong written, verbal, and listening abilities.
• People-oriented and self-motivated with a proactive approach to solving problems.
• Detail oriented with the ability to multitask and work well in a team.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including insurance inquiries, billing, and policy changes.
• Educate customers about insurance options using a needs-based review process.
• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Maintain a strong work ethic and commitment to success daily.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to multi-task

Ability to relate to customers

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Odessa, TX and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Which type of sales role best describes your selling style? *

Are you currently licensed? *

Highest level of education *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

What makes you unique? *

Do you have experience working for a State Farm agent? *

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none