Customer Service Manager - State Farm Agent Team Member

Court Stotts; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible hours

Job summary

Court Stotts in South Austin, TX seeks a Customer Service Manager - State Farm Agent Team Member to grow the business through value-based conversations and a remarkable customer experience.

As part of an independent State Farm agent team, you will establish relationships, answer inquiries on coverage and billing, and work with a base salary plus commission under flexible hours.

Qualifications

• State Farm independent contractor agent; licensing requirements apply.
• The role is in South Austin, Texas and involves insurance and financial services.
• Compensation ranges from 35,000 to 45,000 USD per year.
• Weekly and monthly sales goals apply; performance-based bonus potential.
• Employment requires completing licensing and training programs.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, coverages, policy changes, transfers, claims, and billing.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

People-oriented

Organizational skills

Detail oriented

Dedicated to customer service

Ability to multi-task

Ability to effectively relate to a客

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Flexible hours

Requirements

• People-oriented


• Organizational skills


• Detail oriented


• Dedicated to customer service


• Ability to multi-task


• Ability to effectively relate to a customer


• Property and Casualty license (must be able to obtain)


• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $35,000 - $45,000

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in South Austin, Texas and help customers with their insurance and financial services needs, including:

• Home insurance


• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Can you work in a position with weekly/monthly sales goals? *

Will you work in a position with a base salary + commission compensation structure? *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none