Customer Service Representative - State Farm Agent Team Member

Tracy Hough; Council Bluffs (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Hourly Plus Commission

Sick Days

Personal Days

Health stipend

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Tracy Hough State Farm Insurance Agent in Council Bluffs is seeking an outgoing, career-oriented Customer Service Representative to join their team. You will help build relationships and promote State Farm auto, home and life insurance products within the community.

You will handle inquiries, policy changes, claims and maintain accurate records while collaborating with agency staff. Training and advancement opportunities, flexible scheduling, and a supportive team are available.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented with ability to multitask and manage priorities.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service experience

Job description

Benefits

• Hourly Plus Commission
• Sick Days
• Personal Days
• Health stipend
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Are you Outgoing and Driven? We're looking for you!

Position Overview

Tracy Hough State Farm Insurance Agent located is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Tracy Hough - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.