Customer Service Representative - State Farm Agent Team Member

Thomas Dickey - State Farm Agent; Connellsville (Fayette County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement

Job summary

Thomas Dickey - State Farm Agent in Connellsville seeks a Customer Service Representative to foster customer relationships and promote insurance products. The role includes providing excellent service, responding to inquiries, and assisting in policy management.

Ideal candidates are self-motivated individuals with strong communication skills, capable of handling customer needs and developing leads. Benefits include flexible hours and growth potential within the agency.

Qualifications

• Must possess excellent communication, interpersonal, and organizational skills.
• Detail-oriented with strong customer service skills.
• Ability to learn computer functions quickly.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service.
• Develop leads and market insurance products.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Self-motivated

Detail oriented

Customer service dedication

Education

Property and Casualty license

Life and Health license

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in Connellsville, PA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Thomas Dickey - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Able to learn computer functions
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)