Customer Service Representative - State Farm Agent Team Member

Jake Breakey Insurance Agy Inc; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Health insurance

Opportunity for advancement

Job summary

Jake Breakey State Farm Agent in Columbus, OH is seeking a friendly, career-minded Customer Service Representative to join our team. This full-time role focuses on delivering outstanding service, explaining insurance options, and supporting our customers with their financial needs.

You will handle inbound inquiries, follow up on opportunities, and work with a small team to grow the business. We offer performance-based bonuses, paid time off, health insurance, and opportunities for advancement.

Qualifications

• Currently licensed applicants preferred
• Prior State Farm experience preferred
• Successful track record of meeting goals/quotas preferred
• Self-motivated
• Proactive in problem solving
• Ability to work in a team environment

Responsibilities

• Efficiently handle inbound service inquiries from new and existing customers.
• Engage with existing customers to discover new needs involving insurance and financial services.
• Professionally follow up and close on opportunities provided from agent and company advertising and marketing.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Columbus - OH

Replies within 24 hours

• Bonus based on performance
• Paid time off
• Health insurance
• Opportunity for advancement

About Our Agency

Our agency started in January of 2020 and we have been fortunate enough to make an impact on so many lives in our community that we have been awarded many accolades and rank within the top 5% of State Farm agents in the country. As a 3rd generation State Farm agent, I have a high expectation level for the service of our existing customers and the continued growth and development of our team. If you are not motivated to work hard and grow, then this may not be a good opportunity for you.

Overview

As a State Farm agency, we are an independent insurance and financial services provider with access to over 100 products and services through State Farm and our family of companies. With our team of dedicated professionals, we are seeking energetic individuals interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Efficiently handle inbound service inquiries from new and existing customers.
• Engage with existing customers to discover new needs involving insurance and financial services.
• Professionally follow up and close on opportunities provided from agent and company advertising and marketing.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Currently licensed applicants preferred
• Prior State Farm experience preferred
• Successful track record of meeting goals/quotas preferred
• Self-motivated
• Proactive in problem solving
• Ability to work in a team environment

Jake Breakey - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.