Account Associate - State Farm Agent Team Member

Jakefromsfohio; Gahanna (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A local State Farm agency in Gahanna is seeking an Account Associate - State Farm Agent Team Member to enhance customer relations and support daily operations. The role involves managing customer accounts, processing claims, and ensuring customer satisfaction. Strong organizational skills and previous experience in insurance are preferred. This position offers competitive compensation between $60,000 and $90,000 annually, along with benefits like a Simple IRA, performance bonuses, and health insurance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Gahanna - OH

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my first office in 2020 and expanded with a second location in 2025. We currently have a team of five, and we work closely across both offices to create a fun, supportive environment where people feel valued and motivated to grow. I’m a third-generation State Farm agent and have been with the company for 13 years — my first job out of college was working in my dad’s office, and I’ve been building toward agency ownership ever since as an aspirant. I graduated from Capital University where I played football, and outside of work I’m a husband, a dad to a two-year-old daughter, and we have another baby on the way. I’m also in a cover band and love spending time outdoors whenever I can. Community involvement is a big part of who we are. Our office participates in about 12 community events each year, and we love staying connected with the people we serve. For our team, we offer a Simple IRA, $100 per month toward life and health policies, two group life policies, and licensing reimbursement after six months. Our culture is family-like, upbeat, and full of good energy — we work hard, joke around, and treat each other like friends while still holding high standards.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Jake Breakey - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $60,000.00 - $90,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.