Customer Service Representative - State Farm Agent Team Member

Amie Kim - State Farm Agent; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

Amie Kim - State Farm Agent in Columbus, OH is seeking a Customer Service Representative to help build strong relationships with customers and provide timely responses to inquiries.

In this role you will maintain accurate records, coordinate with the agent team, and support community members with their insurance and financial services needs. The position offers advancement opportunities and ongoing training to develop your skills.

Qualifications

• Dedicated to providing excellent customer service.
• Strong communication and interpersonal skills for dealing with customers.
• Detail-oriented with strong multitasking abilities.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication and interpersonal

Detail-oriented

Previous customer service experience

Job description

Benefits:

• Opportunity for advancement


• Paid time off


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Amie Kim - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.