Customer Service Representative - State Farm Agent Team Member

Elnora Hubbard - State Farm Agent; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Elnora Hubbard - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, support policyholders, and coordinate with the team. The role emphasizes accuracy, customer care, and responsiveness to community needs.

Training and development opportunities are available as the agency grows. Successful candidates will have strong communication skills, attention to detail, and the ability to multitask in a dynamic environment.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Elnora Hubbard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.