Customer Relations Representative - State Farm Agent Team Member

Tyler Scherer - State Farm Agent; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

401(k) matching

Job summary

Tyler Scherer - State Farm Agent is seeking a Customer Relations Representative to enhance customer experiences and resolve inquiries. In this role, you'll manage customer relations and support agency growth while ensuring satisfaction.

The ideal candidate possesses strong communication skills and a desire to help others. You’ll also enjoy flexible schedules and potential for career advancement within the agency.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• 401(k) matching

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Tyler Scherer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.