Customer Service Representative - State Farm Agent Team Member

Kim Stouffer - State Farm Agent; Chambersburg (Franklin County); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Simple IRA

License Paid by Agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Descripción de la vacante

Kim Stouffer - State Farm Agent is seeking a friendly, motivated Customer Service Representative to deliver exceptional service to local clients. You will respond to inquiries, build relationships, and support the agency's growth.

Join a close-knit team with a flexible schedule, training opportunities, and benefits such as health insurance and a Simple IRA. Licensing costs are covered by the agency, with a focus on work-life balance and community involvement.

Formación

• Dedicated to customer service.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong multitasking ability.
• Previous customer service experience preferred.

Responsabilidades

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Conocimientos

Customer service

Communication skills

Multitasking

CS experience

Descripción del empleo

Benefits

• Simple IRA
• License Paid by Agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2004 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in the banking industry before being recruited to join State Farm. My background in financial services gave me a strong foundation in customer relationships and helping people protect what matters most.

Outside of work, I'm a proud grandmother to twins, love spending time outdoors, and have two French bulldogs who keep life entertaining!

Staying connected to our local community is incredibly important to me. I enjoy being actively involved and finding ways to support the people and organizations that make our community special.

Our agency offers health benefits, a Simple IRA retirement plan, paid time off, paid holidays, flexible scheduling, and licensing costs covered by the agency. We place a strong emphasis on work-life balance and want our team members to feel supported both personally and professionally.

Our office has a relaxed, casual atmosphere where we love to have fun while still getting the job done. We work hard, support one another, and believe that having the right personalities on the team makes all the difference.

I'm looking for someone who is hardworking, personable, and genuinely enjoys helping customers while also being motivated to achieve sales goals. If you're customer-focused, bring great energy to the workplace, and want to be part of a close-knit team that works hard and enjoys what they do, we'd love to meet you.

ROLE DESCRIPTION

As a Customer Service Representative with Kim Stouffer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.