Customer Service Representative - State Farm Agent Team Member

Juleigha Schmidt - State Farm Agent; Centereach (NY); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Juleigha Schmidt State Farm Insurance is seeking a Customer Service Representative to deliver exceptional experiences that support the growth of the insurance business. You will focus on onboarding new customers and ensuring a seamless transition when they select State Farm products.

The role emphasizes strong communication, multitasking, and detailed record-keeping, with opportunity for advancement within a supportive office environment.

Qualifications

• Commitment to delivering excellent customer service.
• Strong verbal and written communication.
• Excellent interpersonal skills with multiple stakeholders.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Juleigha Schmidt State Farm Insurance, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your will focus on assisting new customers onboarding into our office, creating a seamless transition when they pick up insurance with State Farm.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.