Customer Service Representative - State Farm Agent Team Member

Hunter Goldsworthy - State Farm Agent; Celina (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Company parties

Dental insurance

Free food & snacks

Health insurance

Paid time off

Parental leave

Vision insurance

Job summary

Hunter Goldsworthy - State Farm Agent is seeking a dedicated customer service representative in Celina, Texas. You will provide exceptional client experiences, assist clients with inquiries, and ensure smooth policy management. Attention to detail and a commitment to customer satisfaction are essential for success in this role.

We invite motivated individuals who are eager to grow within the company and contribute positively to the team. Qualifications include preferred previous customer service experience and strong communication abilities.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Benefits

• Company parties
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Role Description

As a customer service rep within Hunter Goldsworthy State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.