Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Charlottesville (VA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

State Farm Agent in Charlottesville is looking for a Customer Service Representative to enhance customer experiences in a growth-oriented insurance agency. As a team member, you will assist customers with inquiries, updates, and claims while maintaining detailed records of interactions.

The ideal candidate will be detail-oriented, possess strong communication skills, and have a drive for customer service excellence. Competitive salary and opportunities for advancement are available.

Qualifications

• Strong communication and interpersonal skills.
• Must be detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Hunter Wyant - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation

$50,000.00 - $75,000.00 per year

Ready to Launch Your Career?

We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self‑motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Million Dollar Round Table, and Senior Vice President's Club
• Additional languages spoken: Spanish

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.