Customer Service Representative - State Farm Agent Team Member

Underthetexasflag; Cedar Park (TX); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Opportunity for advancement

Job summary

State Farm Agent David Schara in Cedar Park, TX is hiring a Customer Service Representative to build strong customer relationships and resolve inquiries. This full-time role focuses on delivering exceptional service and coordinating with the agent team to support local community members.

The position requires excellent communication, attention to detail, and the ability to multitask in a fast-paced environment. Bilingual Spanish skills are valued and encouraged.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Strongly motivated to learn a career and profession
• Bilingual in Spanish

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail oriented

Multitasking

Spanish

Attention to detail

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Cedar Park, 78613

Replies within 24 hours

• Health insurance


• Opportunity for advancement


• Paid time off


• 401(k) matching


• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with David Schara - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.


• Strongly motivated to learn a career and profession


• Bilingual in Spanish

Compensation $42,000.00 - $62,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none