Customer Service Representative - State Farm Agent Team Member

State Farm; Caldwell (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Job summary

Nick Schexnaider State Farm is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the insurance business. You will build relationships, handle inquiries, and coordinate with the agent team to anticipate community needs.

Ideal candidates are outgoing, detail-oriented, and customer-focused, with strong communication and multitasking abilities. Training and development opportunities accompany a performance-based bonus in a collaborative,

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail orientation

Multitasking

Job description

Benefits:

• Paid time off
• Training & development
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Nick Schexnaider State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.